·         Provides administrative support in the collections process
·         O2C cycle
·         Experience of B2B collections and Q2C process
·         Should have experience of DSO and Web Billing
·         Resolves, collects, and manages past due accounts and outstanding invoices
·         Interfaces with sales support, customer service and accounts receivable to reconcile account
·         Responsible for esclation management.
·         Good communication skills, with the ability to directly interface with external Customers as well as internal departments