· Provides administrative support in the collections process
· O2C cycle
· Experience of B2B collections and Q2C process
· Should have experience of DSO and Web Billing
· Resolves, collects, and manages past due accounts and outstanding invoices
· Interfaces with sales support, customer service and accounts receivable to reconcile account
· Responsible for esclation management.
· Good communication skills, with the ability to directly interface with external Customers as well as internal departments